Advanced (3–10 years) · Raw / ECN account ·
They compensated me for a genuine platform fault
A pricing feed glitch left one of my orders unfilled and cost me a documented amount. I submitted evidence, they investigated for four days and credited the account without argument. That is the only time I have seen a broker do this and it is why I recommend them.
- Platform & Tools 5
- Spreads & Costs 4
- Order Execution 5
- Customer Support 5
- Deposits & Withdrawals 5